FAQ & General Policies

What does an errand service do?
Errands… those pesky little trips and jobs that clog up our ‘To-Do’ Lists.

Trusting your To-Do List to ALWAYS BUSY Errands means that we are handling many of these things for you ! From grocery shopping to a delivery across town, you’ll benefit by getting things done faster, having additional time to focus on what’s important in your life, and gaining a real sense of accomplishment.

Who might use an errand service? Lots of people! Busy professionals, seniors, working parents, small business owners, new moms or dads…. at one time or another, we could all use some help "getting things done", or regaining a sense of balance in our lives.

Businesses, too, can benefit. Rather than sending employees off-site to run errands, we can handle mail pick up, office supply shopping, courier tasks, and more. This may increase productivity, and in turn reflect well on the business. And Errand Service also makes a much-appreciated employee benefit or incentive award.

For consumers and businesses alike, an errand service might be just what you’re looking for!

Do you offer Gift Certificates?
Yes! What a thoughtful gift for the New Mother, the Senior "who has everything," Mother’s Day, Father’s Day or Birthday. A great way to say "Thank You" during Teacher Appreciation Week. Gift Certificates apply toward labor only, and are available in two or four hour increments.  "Contact Us" for more details.
 

OK, now the basics: Where are you located, where do you work, and how do you charge?
We are a licensed, insured City of San Diego business based in the East County (San Carlos). We work all over San Diego County.

ALWAYS BUSY Errands charges competitive hourly rates with either a 1 or 2 hour minimum.  Mileage fees (not exceeding the current IRS allowable rates) are added from the first place of service to the last place of service. Ask about our Senior Specials!  

Unfortunately not, but we can offer referrals.

Can you provide references?
Absolutely! And, for your peace of mind, I offer a free consultation

What forms of payment do you accept? We accept cash, checks, and credit cards via PAY PAL.

For new clients, a deposit may be requested to cover estimated labor, mileage and expenses. Payment is expected on completion of service, unless billing arrangements have been offered by the owner.

A minimum (1) day notice is requested for service requests or cancellations, or an additional charge may apply. Additional policies and customized terms will be in our Service Agreement.

We offer a satisfaction guarantee. If you are not happy with the service you've received, please let us know within (3) days. We will refund your service fee or offer (1) hour free.

Thank you for your time and interest in ALWAYS BUSY Errands … we look forward to helping you get things done!